Direct Line’s chief customer officer Kate Syred retires
Direct Line Group’s chief customer officer Kate Syred has retired after more than 20 years at the insurer, Insurance Post can reveal.
MoJ ‘needs to look’ at single personal injury claims portal
A single portal for motor personal injury claims is necessary for streamlining the claims process, Verisk’s head of personal injury claims, Simon Bradshaw, has told Insurance Post.
Aviva CEO warns home insurance premiums need to go up
After Aviva said the motor insurance market has shown early signs of softening, UK & Ireland general insurance CEO Jason Storah has warned home insurance premiums “still need to go up”.
Big Interview: Jon Dye, Hiscox
Jon Dye, CEO of Hiscox UK, sits down with Harry Curtis to discuss the business’s growth prospects, its ongoing digital trading efforts and new look C-suite.
Editor’s Choice
Turbulence in the aviation insurance market
Between the aftershocks of a global pandemic and the spectre of losses resulting from the seizure of aircraft in Russia following the invasion of Ukraine, Harry Curtis explores how the 2020s got off to a turbulent start for aviation insurers.
Scale of motor insurance quote manipulation laid bare
Data analysis: As the cost-of-living crisis caused a growing number of people to feel the pinch over the last two years there has been at least a 20% uptick in quote manipulation, analysis of 360 million quotes has revealed.
Motor insurers should stop apologising for premiums
Editor’s View: Rather than toadying to MPs by promising to tackle premiums, Emma Ann Hughes argues providers should do a better job of explaining the value of car insurance.
Top trends driving motor insurance
Post Podcast: 2024 will be a corrective year for motor insurers as they move back towards profitability, industry experts have predicted.
Insurance matrix
How Solvency UK will impact insurers’ credit quality
Data analysis: Post-Brexit Solvency II reforms look unlikely to make UK insurers more appealing to investors, a Fitch Ratings survey has revealed.
Scale of motor insurance quote manipulation laid bare
Data analysis: As the cost-of-living crisis caused a growing number of people to feel the pinch over the last two years there has been at least a 20% uptick in quote manipulation, analysis of 360 million quotes has revealed.
Pet insurers with satisfied customers revealed
Data analysis: Fairer Finance’s latest consumer survey reveals the pet insurers with the most extremely satisfied customers and examines the lessons providers need to learn from the Financial Ombudsman Service increasingly ruling in favour of complaining policyholders.
Scale of motor insurance market shrinking laid bare
Data analysis: Mike Powell, insight manager for banking and general insurance at Defaqto, examines why there are now 14% fewer insurance brands selling comprehensive car insurance than there were 10 years ago plus what features have been stripped out of standard
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